From 3% to 27%: How FactSet Rebuilt Mental Health Engagement Across 19 Countries

FactSet’s Journey to More Inclusive, Proactive Mental Health Support

This case study explores how FactSet increased preventive mental health engagement from 3% to 27% and more than doubled awareness of its mental health benefits by partnering with Journey. As a global organization with employees across 19 countries, FactSet recognized the need for a more accessible, culturally relevant, and engaging approach to employee wellbeing.

By partnering with Journey, FactSet introduced a proactive mental health strategy designed to meet employees where they are — with localized support, diverse content, rapid access to care, and personalized resources for employees and their loved ones. Together, FactSet and Journey built a flexible, globally consistent wellbeing experience that strengthened engagement, increased awareness, and supported a more inclusive culture across regions.

Read more to discover how FactSet is building a scalable global wellbeing engine with Journey’s proactive EAP solution