How Perkins&Will Engaged Two-Thirds of Its Workforce with Journey’s Inclusive, Proactive EAP

Written by Journey

How Perkins&Will Modernized Employee Mental Health Support

Perkins&Will set out to modernize its employee mental health benefits with a solution that could provide faster access to care, a more intuitive experience, and more equitable support across its global workforce. After implementing Journey Proactive EAP, employees gained access to preventive mental health resources, streamlined clinical care, a diverse provider network, and proactive programming designed to meet employees wherever they are.

The results demonstrate the impact of pairing accessible care with a highly collaborative engagement strategy. More than a year after launch, 67% of Perkins&Will employees had used Journey, more than 60% engaged with preventive wellbeing resources, and clinical engagement reached 7.4%—2.5 times higher than traditional EAP benchmarks. EAP awareness also increased by 21 percentage points, helping transform the benefit from an underused resource into a visible, trusted part of the employee experience.

Read more to see how Perkins&Will engaged two-thirds of its workforce with a more proactive, inclusive approach to mental health.

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Mental Health & Wellbeing

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