Existing EAPs react to problems – Journey prevents them. As the first and only preventive model for workplace mental health, Journey Proactive EAP helps organizations support employees earlier and address challenges before they escalate.
Trusted by leading organizations to support mental health early, not just in crisis.
Mental Health Support
That Starts Earlier
Journey engages employees long before problems escalate,
helping organizations build healthier cultures while reducing
the cost and disruption of crisis care.
Consistent Engagement
>30%
vs. 3% for Traditional EAPs
& 10-15%
for Digital EAPs
Fast Access to Care
<1 Day
to 1st Available Appointment.
3-Day Average to Therapy vs. Industry Average of 21 Days
Globally Available in
190 Countries
and 100+ Languages
Delivering Culturally Competent
Care Around the World
A comprehensive solution that starts with prevention
Detect Risk Early
Journey helps organizations recognize emerging mental health risks before they escalate. Signals such as mood changes, life events, and behavioral patterns reveal when support may be needed, long before employees reach a breaking point.
Powered by Journey Signal™ AI intelligence engine, these insights trigger timely digital and human outreach so employees receive the right support at the right moment.
Engage Employees
Every Day
Mental health support works best when it becomes part of everyday life. Journey keeps employees engaged through personalized content and proactive outreach that help employees build resilience and healthier habits over time.
Seamless integrations with tools like Teams, Slack, Zoom, email, and calendars — along with Breakroom Apps and Journey Tablets for deskless employees — ensure support reaches the entire workforce and fits naturally into daily routines, making it easier to participate before stress becomes overwhelming.
Deliver Care When
It Matters
When employees need support, Journey connects them quickly with high-quality care. Our global clinical network provides fast access to master’s-level clinicians, reducing wait times from weeks to the same day.
HR and leadership teams also receive guidance, reporting, and hands-on support, ensuring mental health programs deliver meaningful outcomes without creating additional operational burden.
“Thanks to Journey’s tailored engagement campaigns, we saw a significant increase in the awareness of our mental health resources and a 4x increase in clinical cases”
Kristen Strobel Sr. Director Global Benefits
“Journey’s culturally competent, high-quality mental health support across 20+ countries has transformed how we care for our people globally.”
Claude Silver Chief People Officer
“Journey is the full package. It’s rare to get all that in one place. Implementing Journey Proactive EAP at Georgetown has been transformative.”
Charles DeSantis Chief Benefits Officer
“We’re a data company – if you can’t prove it’s working, we won’t invest. Journey came to us with numbers that made it easy to say yes – and they continue to back it up.”
Meredith Marlin VP of Total Rewards
Ready to 10x your EAP engagement with Journey’s proactive approach?
Journey delivers higher engagement, faster access to care, and better outcomes by reaching employees earlier. Offer your employees care before the crisis