Designed for organizations not yet ready to change EAPs, Journey LIVE enhances existing programs with proactive engagement, live and on-demand content, and timely outreach, helping employees around the world access support earlier and more consistently.
A digital solution rooted in prevention
30%
Engagement
40+
Languages
190+
Countries
Why traditional EAPs
fall short
Traditional EAPs are built to respond after employees reach a breaking point. Journey LIVE fills the gap before that happens.
- Continuous, everyday support – not one-off interventions
- Designed to prevent escalation, not just respond to crisis
- No EAP replacement, migration, or disruption required
Journey LIVE keeps mental health present, accessible, and proactive every day.
Support that meets employees where they are
Journey LIVE integrates into the tools and moments employees already use.
- Live and on-demand classes led by mental health experts
- Proactive check-ins via Zoom, Teams, Slack, and daily email
- Mobile-friendly access for anytime support
- Resources available in 30+ languages
No portals to remember. No stigma. Just timely, relevant support.
Proactive by design
Journey LIVE uses engagement signals and life moments to deliver support when it matters most.
- Timely outreach aligned to real-world stressors
- Personalized guidance based on employee needs
- Ongoing touchpoints that build resilience over time
Employees get help before stress turns into crisis.
When Journey LIVE is the right choice
Journey LIVE is ideal for organizations that:
- Want to increase EAP engagement without switching providers
- Need proactive support between major incidents or life events
- Are preparing for a future EAP transition
- Want to demonstrate commitment to prevention today
It’s a smart, low-risk step toward proactive mental health.
What organizations see
- Higher awareness and engagement with mental health support
- Earlier intervention and reduced escalation
- Stronger culture of care and psychological safety
- Better utilization of existing EAP investments
- Reduced administrative burden for HR teams through concierge-level support
Journey LIVE strengthens what you already have without adding complexity.
“Thanks to Journey’s tailored engagement campaigns, we saw a significant increase in the awareness of our mental health resources and a 4x increase in clinical cases”
Kristen Strobel Sr. Director Global Benefits
“Journey’s proactive support has been a game changer for us. It’s helped us reach employees before they even realized they needed it.”
Christopher Smith VP of Benefits, Universal Music Group
“Journey’s culturally competent, high-quality mental health support across 20+ countries has transformed how we care for our people globally.”
Claude Silver Chief People Officer
Ready to 10x your EAP engagement with Journey’s proactive approach?
Journey delivers higher engagement, faster access to care, and better outcomes by reaching employees earlier. Offer your employees care before the crisis