A tailored approach that ensures every healthcare worker receives the support they need to thrive in their demanding environment.
Traditional EAPs aren’t meeting healthcare’s unique needs
Traditional EAPs fail to provide tailored, preventive solutions for the unique demands and stressors faced by healthcare employees. Challenges like:
Long Hours | Compassion Fatigue | Emotional Strain | Exposure to Trauma | Burnout
High-Stress Levels | Inadequate Breaks | Work-Life Balance
These one-size-fits-all solutions fail to provide the targeted support that healthcare workers desperately need, leaving them vulnerable and unsupported in a highly stressful environment.
Custom Training and Resources
In the high-stress, emotionally demanding environment of healthcare and hospitals, our initiatives support mental health and foster a culture of well-being:
- Mental Health Awareness Training: Provide training for leaders and managers to reduce stigma and promote cultural change.
- Employee Onboarding: Includes sessions on features and accessibility, as well as the dedicated “Mental Wellness for Starting a New Job” and “Mental Health for Healthcare Professionals” series.
- Peer Support Training: Train healthcare employees to become peer support leaders, offering immediate assistance and empathy burnout.
Effective Communication and Accessibility
Given the diverse and shift-based nature of healthcare teams, we ensure our mental health resources are accessible and effectively communicated across various platforms:
- Mental Health Cards: Attach quick mental health tips, Journey Proactive EAP phone numbers, and website details to employee ID cards.
- Breakroom App: Offer digital platforms in break areas for quick mental health exercises.
- Multilingual Materials: Provide content in the most common languages spoken at the facility to cater to diverse staff.
- Self-Care Checklists: Distribute self-care checklists and resources for healthcare professionals to assess their well-being and prioritize self-care activities.
Fostering Community and Engagement
Creating a supportive and engaged community among healthcare employees is crucial for their mental well-being. Our initiatives include:
- Employee Resource Groups: Collaborate with employee resource groups to promote mental health and well-being across different sections of the workforce, ensuring tailored communication and support.
- Patient and Family Counseling: Encourage employees to share Journey Proactive EAP services with patients facing emotionally-charged diagnoses, offering free, short-term counseling and support to help manage the emotional toll of critical cases.
- Gratitude Boards: Install boards in common areas where staff can pin notes of gratitude or share positive experiences, fostering a sense of community and appreciation.
Flexible, Inclusive Support
To ensure all healthcare employees receive the support they need, we offer comprehensive and inclusive mental health initiatives:
- Shift Transition: Provide tailored mental health and well-being sessions for workers transitioning shifts, using our Journey app for short sessions.
- Onsite Sessions: Conduct regular on-site mental health and well-being practices.
- Tailored Stress Management Workshops: Offer workshops specifically designed to address common stressors faced by healthcare professionals, such as dealing with critical patient conditions.
Ready to 10x your EAP engagement with Journey's proactive approach?