Revolutionizing Mental Health for Retailers

A tailored approach that ensures every retail worker receives the support they need to thrive in their demanding environment.

Trusted by HR Leaders Everywhere

Traditional EAPs aren’t meeting retail’s unique needs

Traditional EAPs fall short in addressing the unique challenges and stressors faced by retail employees. Challenges like:

Long Hours  |  Demanding Customer Interactions  |  Physical Strain  |  Limited Career Growth  |  Work-Life Balance

High-Stress Environments  |  Inadequate Breaks  |  Customer Abuse  

These one-size-fits-all solutions fail to provide the targeted support that retail workers desperately need, leaving them vulnerable and unsupported in a high-pressure environment.

Our Tailored Solutions for Retail

Custom Training and Resources

Understanding the fast-paced and customer-facing nature of retail, our training equips staff with the skills to improve mental health:

  • Mental Health Awareness Training: Equips retail leaders with specialized training to reduce stigma and foster a supportive culture.
  • Employee Onboarding: Includes sessions around accessibility, as well as the “Mental Wellness for Starting a New Job” and “Mental Health for Retail” series.
  • Employee Resource Groups: Partner with ERGs to promote mental health and well-being, ensuring tailored communication and support.

Effective Communication and Accessibility

Given the diverse and dispersed nature of retail teams, we ensure our mental health resources are accessible and communicated effectively:

  • In-Store Marketing: Use posters, flyers, and mailers in retail spaces to share Journey and mental health information.
  • Multilingual Materials: Provide content in common languages spoken by retail employees to ensure everyone has access to the same resources.
  • Text/SMS Engagement: Send mental health tips and reminders via text, catering to the mobile nature of retail staff.

Fostering Community and Engagement

Building a strong sense of community and engagement among retail employees is crucial for mental well-being. Our initiatives include:

  • Employee Check-Ins: Encourage self-engagement by integrating check-ins during clock-in, asking employees how they feel.
  • Bathroom Cards: Mental health reminders in restrooms to reach employees during breaks.
  • Breakroom App: Offer digital courses in break areas for quick mental health exercises during downtime.
  • Gratitude Boards: Install boards in common areas where staff can pin notes of gratitude  fostering a sense of community and appreciation.

Flexible, Inclusive Support

To ensure all retail employees receive the support they need, we provide comprehensive and inclusive mental health initiatives:

  • Peak Season Support: Provide an employee support kit with tips and Journey resources that can help alleviate employee stress during high volume periods.
  • Shift-based Sessions: Tailored mental health & well-being sessions for different work shifts to ensure inclusivity, leveraging the Journey app.

Ready to 10x your EAP engagement with Journey's proactive approach?

Globally Inclusive Fast Access to Care Happier, healthier employees
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