Companies identify mental health risk 12 months too late

We partner with you to give your clients a proactive, preventive EAP that identifies risk early, acts before crisis, and proves its impact.

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Trusted by leading organizations to support mental health early, not just in crisis.

The issue isn't access. It's timing.

12

months

average time for companies to identify mental health risks

2 in 3

cases

showed signals before bare began

$4,000

spent per employee before care begins

Additional recources

Read: “How Fortune 500 Companies Measure Mental Health ROI in 2026”

Reactive mental health support is no longer the low-risk option.
It’s the expensive one.

What to look for when evaluating
EAPs — and where most fall short

Model
Trigger
Engagement
Prevention
Time to care
Outcomes
Traditional EAP
Model Safety net
Trigger Employee self-refers in crisis
Engagement ~3%
Prevention Minimal
Time to care ~21-day wait
Outcomes <50% clinical improvement
Digital EAP
Model Reactive, modernized
Trigger Employee self-refers digitally
Engagement 10–15%
Prevention Limited
Time to care Faster virtual access
Outcomes ~85% clinical improvement
Proactive EAP
Model Proactive
Trigger Early risk signals trigger outreach
Engagement 30%+
Prevention Core design principle
Time to care <1 day to first appt.
Outcomes 96% clinical improvement

Outcomes data: inZights Consulting, 2022

What your clients can expect

30%+
Employee engagement
10x the industry average
96%
Clinical improvement
Measured outcomes,
not just access
<1 day
To 1st Available Appointment
vs. Industry Average of 21 Days
~$580
Annual healthcare savings
Per engaged employee
5–6x
ROI
vs. <1x for Traditional EAPs, 2-3x for Digital EAPs
190+
Countries, 100+ languages
Global support for enterprise scale
Additional
resources
Read “The Outcomes Study”

Engagement and outcomes data: Journey Proactive EAP platform data and inZights Consulting Outcomes Study, 2022.

Why Journey works

Journey Signal™ AI
Intelligence
Engine

Real-time AI analyzes mood trends, life events, and behavioral signals to identify risk before employees know they need help.

Three-Tier
Clinical
Network

In-house clinicians, preferred providers, and global partners – fast, culturally competent care in 190+ countries.

Continuous
Engagement,
Online and Offline

From Teams and Slack to breakroom screens and in-person experiences?– mental health embedded into the everyday fabric of work.

Customized
Engagement
Strategy

Every client gets a culture-aligned, data-driven plan to drive 30%+ participation.

Resources for your
client conversations

Consultant Toolkit
Everything you need to evaluate and present Journey to clients
Find out more
Outcomes Study
Independent research on Journey’s clinical and financial impact
Download
Care Before the Crisis
eBook: the case for proactive mental health benefits
Download
Consultant Deck
Presentation-ready overview for client meetings
Download

Ready to help clients move
beyond reactive EAPs?

Book a Consultant Briefing Download the Consultant Toolkit

Ready to 10x your EAP engagement with Journey’s proactive approach?

Journey delivers higher engagement, faster access to care, and better outcomes by reaching employees earlier. Offer your employees care before the crisis

Request Demo