For over a decade, Journey has helped organizations detect risk earlier, engage employees proactively, and deliver measurable outcomes globally.
Stephen Sokoler
Founder & CEO
A New Operating System for Mental Health
It Started With a Simple Belief
Mental health care shouldn’t begin at the point of crisis. Most people wait until stress becomes unmanageable before seeking help. By then, the personal and organizational cost is already high. We saw a gap between early struggle and late response, and believed there had to be a better way.
A Founder’s Insight
While leading his previous company, our founder, Stephen Sokoler, experienced the same pressures many employees face today. He saw how most mental health support only appears after problems have already escalated.
It raised a simple but powerful question:
What if mental health support started earlier – becoming part of everyday work life, not something accessed only in moments of crisis?
That question became Journey.
Sue Zbikowski, PhD
Chief Clinical Officer
Our Mission
Journey’s mission is bold and simple: replace the crisis-response model with a proactive system that supports people continuously, compassionately, and long before they reach a breaking point.
Our Proactive Approach
We believe organizational culture must actively support mental health through proactive measures that address underlying issues, rather than merely reacting to them.
Journey EAP is designed to prevent crises by combining predictive analytics, personalized outreach, and an integrated clinical network – powered by Journey Signal™ AI intelligence engine and human-led care when it matters most.
Early Detection,
Not Crisis Intake
Human-Led, Clinically
Governed Care
Global Coverage,
Local Expertise
Prevention, Delivered at Scale
30%
Average
Engagement
<1 Day
to 1st Available Appointment
190+
Countries
& 100+ Languages
70%
Less Expensive
vs. Digital EAPs
“At Journey, quality isn’t just a standard—it’s a promise.
Sue Zbikowski, PhD — Chief Clinical OfficerFrom how we select clinicians to how we monitor outcomes, every element of our model ensures employees always receive the very best care.”
Advisors
Teresa Ou is a former McKinsey consultant, Harvard-educated lawyer specializing in business law for entrepreneurs, emerging growth companies, and venture capitalists, and the first employee at Lyra Health, where she oversaw Legal, HR, Provider Operations, Privacy, Risk, and Compliance.
Teresa Ou
Sharon Salzberg is a central figure in the field of meditation, a world-renowned teacher and NY Times bestselling author. She has played a crucial role in bringing meditation and mindfulness practices to the West and into mainstream culture since 1974, when she first began teaching. She is the co-founder of the Insight Meditation Society in Barre, MA and the author of ten books including NY Times bestseller, Real Happiness, her seminal work, Loving kindness, and her new book, Real Love.
Sharon Salzberg
Tal Ben-Shahar is a best-selling author and lecturer. He taught two of the largest classes in Harvard University’s history, Positive Psychology and The Psychology of Leadership. Today, Tal consults and lectures around the world to executives in multi-national corporations, the general public, and at-risk populations on leadership, happiness, education, innovation, ethics, self-esteem, resilience, goal setting, and mindfulness. Tal is a serial entrepreneur, and is the co-founder and chief learning officer of The Wholebeing Institute, Potentialife, Maytiv, and Happier.TV.
Tal Ben-Shahar, PhD
Claude Silver is the Chief Heart Officer at VaynerX and author of the best-selling book Be Yourself at Work. A leading voice in emotionally intelligent leadership, she champions empathy, culture, and humanity at scale. Claude oversees people operations and leadership development globally and is a sought-after keynote speaker at innovation-forward conferences.
Claude Silver
Ketan Patel is a Global Chief Human Resources Officer and senior people executive with leadership experience across multiple Fortune 100 organizations. Known for driving talent strategy and organizational transformation, he has led large-scale workforce change, executive development, and culture initiatives that align people strategy with business performance, growth, and long-term organizational resilience.
Ketan Patel
Kris Mereigh is a public health and organizational wellbeing expert that believes that wellness is a right, not a commodity, and should be accessible to all individuals. She is the Director of Wellbeing at Covington and the Chief Executive Officer of Equitable Wellbeing.
Kris Mereigh
Bill Tompkins is a seasoned Global Total Rewards executive with leadership experience across iconic brands including MillerKnoll, Macy’s, Gap, The Coca-Cola Company, Nordstrom, American Express, and SmileDirectClub. He specializes in compensation strategy, HR transformation, Board governance, and scalable rewards programs, with deep expertise spanning retail, consumer products, financial services, and healthcare. Bill currently serves as Vice President, Total Rewards & Payroll at MillerKnoll, where he leads global reward strategy for the company’s $3.6B organization.
Bill Tompkins
Rich Krutsch is a longtime people and benefits executive with more than 20 years of experience driving innovation in healthcare, wellbeing, people technology, analytics, compensation, and retirement strategy. Most recently, he served as Vice President of People Services at ArcBest, one of North America’s largest logistics and supply-chain companies, where he helped lead a people-first, data-driven approach to improving health outcomes while maintaining a flat healthcare cost trend since 2008. Rich is recognized for advancing scalable healthcare and benefits innovation through strategic partnerships and technology-enabled solutions.
Rich Krutsch
“Thanks to Journey’s tailored engagement campaigns, we saw a significant increase in the awareness of our mental health resources and a 4x increase in clinical cases”
Kristen Strobel Sr. Director Global Benefits
“Journey’s culturally competent, high-quality mental health support across 20+ countries has transformed how we care for our people globally.”
Claude Silver Chief People Officer
“Journey is the full package. It’s rare to get all that in one place. Implementing Journey Proactive EAP at Georgetown has been transformative.”
Charles DeSantis Chief Benefits Officer
“We’re a data company – if you can’t prove it’s working, we won’t invest. Journey came to us with numbers that made it easy to say yes – and they continue to back it up.”
Meredith Marlin VP of Total Rewards
Ready to 10x your EAP engagement with Journey’s proactive approach?
Journey delivers higher engagement, faster access to care, and better outcomes by reaching employees earlier. Offer your employees care before the crisis