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VaynerMedia
Alorica

Traditional EAPs aren’t enough for professional services employees

Traditional EAPs fail to provide tailored, preventive solutions for the unique demands and stressors faced by professional services employees. These challenges often cause mental well-being to take a back seat, but it doesn’t have to be that way.

Professional services employees face challenges like:

High Workload | Client Pressure | Work-Life Balance | Fast-Paced Environments | Frequent Travel

A Competitive Environment | Isolation | Burnout | Performance Pressure | Perfectionism | Economic Uncertainty

 

These one-size-fits-all solutions fail to provide the targeted support that professional services workers desperately need, leaving them vulnerable and unsupported in a high-pressure environment.

Our Tailored Solutions for Professional Services

Custom Training and Resources

In the high-pressure and client-driven environment of professional services, our initiatives are designed to support mental health:

  • Mental Health Awareness Training: Equip leaders and managers with specialized training to reduce stigma and foster a supportive culture.
  • Employee Onboarding: Includes sessions on features and access, as well as the “Mental Wellness for Starting a New Job” and “Mental Health for Professional Services” series.
  • Employee Resource Groups: Partner with industry-specific groups to promote mental health and well-being, ensuring tailored communication and support.

Effective Communication and Accessibility

Given the client-focused and often remote nature of professional services teams, we ensure our mental health resources are accessible across various platforms:

  • Mental Health Cards: Our cards with mental health tips, EAP phone numbers and website are attached to employee IDs.
  • Communication Platforms: Use internal platforms to share mental health tips, success stories, and resources tailored to the industry.
  • Intranet Integration: Create a dedicated section on the company intranet for all Journey-related information, resources, and updates.
  • Work-from-Home Support: Provide tools and resources to support the mental well-being of remote employees.
  • On-the-Go Resources: Offer tailored mental health resources for employees who frequently travel for work.

Fostering Community and Engagement

Creating a supportive and engaged community among professional services employees is crucial for their well-being. Our initiatives include:

  • Gratitude Boards: Set up boards in common areas for staff to pin notes of gratitude or share positive experiences, fostering community and appreciation.
  • 5-Minute Hourglass Reminders: Provide 5-minute hourglasses on desks to remind employees to take mental well-being breaks.
  • Mindful Breaks: Use calendar integrations to encourage regular, short breaks throughout the day.

Flexible, Inclusive Support

To ensure all professional services employees receive the support they need, we provide comprehensive and inclusive mental health initiatives:

  • Well-being on Teams app: Incorporate brief mental health and well-being practices at the start or end of meetings, utilizing our Journey Teams app to provide these short sessions.
  • Well-being in Client Meetings: Showcase your commitment to mental health by incorporating a short Journey video in client meetings.

Ready to 10x your EAP engagement with Journey's proactive approach?

Globally Inclusive Fast Access to Care Happier, healthier employees
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