Our solution is designed to be proactive, combining digital tooling, tailored engagement, and hands-on support to keep mental health top of mind every single day.
Our Proactive Approach
At Journey, we believe the future of mental health is proactive
We envision a world where prevention is the foundation of mental health care. Our philosophy centers on the firm belief that organizational culture must actively support mental health through proactive measures that address underlying issues head-on, rather than merely reacting to them.
In this new world, every employee is proactively aware of and engaged with mental health resources. They feel valued and included, equipped with personalized tools that meet their individual needs, have fast access to clinical care, and support is readily available to all.
This belief is why we created Journey, a groundbreaking comprehensive mental health solution designed with a proactive approach at its core.
What it means to be proactive
Proactive care focuses on addressing problems before they escalate
Regular touchpoints keep mental health top of mind and promotes building healthy habits
Consistent engagement drives early intervention and better clinical outcomes
Predictive analytics anticipate issues, providing personalized support and faster access to care
Tailored Engagement Strategy
Relevant and timely support is critical for fostering a more engaged, productive workforce. We create a custom engagement plan for your business by analyzing anonymous employee data, surveys, and interviews to understand important topics and culture.
Consistent and Relevant Outreach
Regular outreach on relevant topics is essential for normalizing mental health discussions in the workplace. They provide multiple avenues for employees to express concerns, fostering a culture of openness and support. To ensure consistent engagement, we provide:
- Daily emails with tips and guidance.
- Onsite and online resources and counseling during challenging local events and tragedies.
- Workshops on mental health topics, enabling face-to-face discussions and learning coping strategies.
- Timely, relevant outreach during key employee life events (new parent, divorce, promotion, move, etc).
- Gentle outreach and recommendations based on anonymized views of sensitive content and clinical experiences.
Individualized Reminders
Reminders help build healthy habits like mindfulness, movement, gratitude, and journaling. We integrate mental health resources with your business systems and workflows to keep mental health top of mind. This includes:
- Proactive daily reminders with integrations with employee systems like Zoom, Slack, Teams, Calendar, Clock-in systems and more.
- Print and digital campaigns featuring office posters, break room TV displays, quick tips, and more.
- Mobile app: Journey’s app allows employees to easily check-in from anywhere, ensuring convenience and consistent engagement.
Predictive Analytics and HR Support
Identifying risks early, enabling timely support before issues escalate is key to reducing stigma and encouraging early engagement. We continuously monitor the program’s effectiveness and make necessary adjustments, gathering feedback from employees and analyzing reports to ensure we meet their needs and expectations. We also offer training and certification for both managers and employees on the importance of mental health and how to use proactive EAP resources.
Our Results
Adopting a proactive approach to mental health can drive real results
Proactive Employee Assistance Programs (EAPs) focus on early intervention and continuous support, addressing issues before they become critical. This proactive approach ensures employees receive the right care, promoting a healthier, more engaged, and productive workforce.
10x Increase in Engagement
Journey’s employee engagement program is designed to help your team members live happier, healthier, less-stressed lives. With an average of 30% average employee engagement, Journey is proven to increase engagement by up to 10X compared to mental health solutions and traditional EAPs that average 2-3% employee engagement.
$580 Healthcare Savings Per Employee
Early intervention and continuous support prevent mental health issues from escalating into serious conditions, reducing healthcare costs for both employees and employers. In a 2022 study, Journey saved employers $580 per engaged employee per year in healthcare costs alone.
88% Clinical Improvement
Our proactive EAP integrates well-being initiatives into daily work and offers multiple communication channels to ensure higher engagement. Regular reminders and active leader participation encourages service use, resulting in an 88% clinical improvement, compared to less than 50% with traditional EAPs.
51% Reduction in Absenteeism
Proactively managing mental health issues reduces absenteeism and presenteeism. Supported employees are often more focused and productive. Leading insurance company, Humana, conducted a clinical study on Journey that showed a 51% reduction in missed work days in the following month.
97% Employee Satisfaction Score
Addressing mental health issues early helps employees manage stress more effectively, leading to higher job satisfaction, increased morale, and a more positive workplace culture. Journey’s satisfaction score averages 97% among employees.
Ready to 10x your EAP engagement with Journey's proactive approach?
Globally Inclusive
Fast Access to Care
Happier, healthier employees
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