In this episode of The Mental Health Advantage, Journey’s founder Stephen Sokoler is joined by Nathan Counts, a nationally recognized Total Rewards executive with a track record of designing high-impact programs that truly engage employees and deliver measurable business value.
With experience leading compensation and benefits strategies at AT&T and Amtrak, Nathan shares how to create offerings employees actually use — especially deskless and frontline workers who are often overlooked. He dives into the importance of simplicity, clarity, and trust in benefits design, and how these elements can drive measurable ROI through increased engagement and reduced medical costs.
If you’re looking to build a Total Rewards strategy that resonates across diverse, global teams — and makes a real difference to both people and performance — this episode is essential listening.

